A customer collected his gates today and he got me when my brain wasn't sparking on all cylinders.
When I finish a gate, I type up an invoice with all the gate specifications and the price quoted and the amount due. More for my own benefit as my memory is terrible.
Once I have done that, I message the customer to advise their gate is ready. I send them a photo of the gate, along with directions for collection and I advise them that I have eftpos available for payment.
Eftpos comes at a cost, but it would cost me $15 in petrol for a trip to the bank and I don't like having cash about incase I lose it, so the cost for convenience, is really a saving.
Today's customer took me by surprise when he said that he would pay by cash. Normally 99% of people pay on eftpos.
I said to him that I couldn't remember what was due so I ran inside to get the invoice. I advised the customer that $430 was due. He said "here's $450". This again took me by surprise as I didn't have any change, but he said I can keep the change.
So here I am... confused as fuck, as I was still trying to work out what the difference in my head. So I thanked him, still confused and I then thought to myself... just put the money inside before I lose it. So I did that.
When my brain shuts down... things become very singular.
So I farwelled the customer and then decided to mow the lawns.
Have you realised what I have forgotten to do?
At this point in time I was still none the wiser until a couple hours later...as I was finishing up outside it dawned on me... COUNT THE MONEY YOU DICKHEAD!!!
Yup... he only gave me $250.
He was a Facebook customer, so I have messaged him and he said he will fix me up. My fingers are crossed that he does, as there's not much I can do if he doesn't.
Thanks Parky Brain... that was a $180 discount I really couldn't afford... 3 days labour for free!! You stupid brain.
UPDATE.... CUSTOMER PAID! THANKYOU ππππ
Drama over nothing... phew!!
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